Calls & communication
An assistant that can join the conversation.
Work with clients through messages, mail, and real Telegram or WhatsApp calls. Give the assistant a task, keep the case context close, and decide when it may speak or act for you.
The conversation, in your workspace
Continue through the channels you use
Messages, documents, and follow-ups stay connected to the task.
A message, a file, a call.
Read and search conversations, prepare and send messages, edit supported messages, share files, and open a voice call from the conversation.
The question
Example client
“Which documents should I bring?”
The next step
Example draft · not sent
Here is a draft checklist for our next meeting.
document-checklist.pdf
Available actions depend on the connected account and provider permissions. Private indexed history is searchable after the selected conversations finish syncing.
These are fictional message examples. Exploring a channel does not send a message or change your account.
From permission to follow-up
A call is one part of the work. Set its limits, have the conversation, then decide what happens next.
Consent
Connect the messenger. Browser calls require recording consent; inform the participants.
Choose when the assistant answers
Set AI-answer permission for individual contacts or all contacts. Then choose when it may answer.
How answering permission works
An incoming call
- Off by default
- Without a stored permission, the assistant does not answer.
- Only if you miss it
- Let the call ring first. AI answers if you have not picked up.
- Immediately
- Allow the assistant to answer as soon as the call arrives.
These are the available policies, not live settings. The capture shows the all-contacts control.
The real all-contacts control, switched off. No call was placed for this capture.Product screenshot · demonstration data Brief
Give the AI caller a purpose, the relevant context, and clear limits on what it may do.
Your brief
“Confirm which documents are still missing.”
Your boundary
Do not make commitments about the case.
Call
Speak yourself, or let the call agent carry out the task. Follow the available call status.
Your task. An actual conversation.
The call agent speaks on your behalf through Telegram or WhatsApp, follows scoped instructions, and can end the call when its task is complete.
Follow call status and event history
Call example · no audio
AI caller
“Could you confirm which documents are still missing?”
Sofia · example client
“I can send the signed copy on Friday.”
Fictional client and messages. These examples do not place calls, send messages, or change your settings.
Follow up
Review available recordings. Ask for a follow-up draft or an update to the task list.
The conversation can become working material.
Browser calls are recorded with consent and saved to your files. Play saved recordings, request a transcript, and search them like other audio files.
Recording in Files
Transcript on request
Follow-up you review
Beyond the browser
Keep working through Telegram.
Research & reports
Start or continue research through the Telegram bot and receive final reports there.
Reminders & scheduled delivery
Receive task reminders in Telegram, mark work done from their action buttons, and schedule reports to Telegram or WhatsApp.
Before you start
- Calls require the corresponding connected messenger account and applicable plan access. Provider capabilities and granted permissions determine available actions.
- AI answering stays off until you enable it. Browser calling requires recording consent; inform participants and meet applicable recording requirements.
- The assistant acts within the task and permissions you give it. Review sensitive communications and legal commitments before authorizing them.